Job Title: Front Desk Officer

Location: Lagos

Job Summary

  • Responsible for handling front office reception and administration duties, including greeting guests, answering phones, handling company inquiries, and sorting and distributing mail.

Key Responsibilities

  • Greet clients and visitors with a positive, helpful attitude.
  • Announcing clients as necessary.
  • Assisting with a variety of administrative tasks including copying, faxing, taking notes and making travel plans.
  • Answering phones in a professional manner, and routing calls as necessary.
  • Assisting colleagues with administrative tasks.
  • Answering, forwarding, and screening phone calls.
  • Provide excellent customer service.
  • Scheduling appointments.

Job Requirements

  • Degree Holder (Must Have Finished NYSC)
  • Reside within Lagos with daily commute to Ikeja.

Skills:

  • Discretion and trustworthiness: Flexibility and adaptability
  • High level of Confidentiality
  • Good oral and written communication skills
  • Organisational skills and the ability to multitask
  • The ability to be proactive and take the initiative
  • Communication skills
  • Excellent Customer Service Skills
  • Ability to learn company-specific software if required
  • Experience of electronic diary management is a desirable
  • Exceptional interpersonal and communication skills, to enable professional interaction with a wide range of contacts, both internal and external
  • Ability to organise and plan own work.
  • Excellent attention to detail, with the ability to maintain a high level of accuracy.
  • A flexible, proactive approach to work including the ability to prioritise and re-prioritise.
  • Ability to work on own initiative.
  • Ability to deal with sensitive information with discretion and to maintain confidentiality.
  • Excellent IT skills, including a working knowledge of presentation software packages, preferably Microsoft Office Word, Excel and PowerPoint.

Method of Application

Applicants should send their CV’s to: hr.admin@torilo.co.uk

Deadline: 29 September, 2018

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